Effective Date: 21 January 2026

Thank you for shopping with J.P. Mills. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our website.

1. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• You will receive an order confirmation and shipping notification once your order is dispatched.

2. Shipping Locations

• We currently ship across India.
• At present, international shipping is not available.

3. Delivery Time

• Products will be delivered within 3–7 business days from the date of dispatch, depending on your location.
• Delivery timelines are estimated and may vary due to courier delays, weather conditions, or other unforeseen circumstances beyond our control.

4. Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
• Any promotional free-shipping offers will be clearly mentioned on the Website.

5. Courier Partners

• We use reliable third-party courier and logistics partners to ensure safe and timely delivery of your orders.

6. Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS.
• You can use the provided tracking number to monitor the delivery status of your order.

7. Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate and complete shipping information.
• If delivery fails due to an incorrect address, unreachable phone number, or refusal to accept the package, J.P. Mills will not be responsible for re-shipping costs or refunds.

8. Damaged or Missing Packages

• If your package arrives damaged or appears tampered with, please contact us within 48 hours of delivery with photos or video evidence.
• Any missing items must be reported within 48 hours of delivery confirmation.

9. Delays in Delivery

• While we strive to deliver on time, J.P. Mills is not liable for delays caused by courier partners, natural disasters, strikes, government restrictions, or other circumstances beyond our control.

10. Changes to This Shipping Policy

J.P. Mills reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with a revised effective date.

11. Contact Information

For shipping-related questions or concerns, please contact us:

J.P. Mills
📧 Email: info@jpmills.in
📞 Phone: +91-9163131030
📍 Address: Noapara Khudiram Palli, West Bengal – 700132, India